Job Title 
PRINCIPLE ENGINEER

Location 
Cleveland, Ohio

Pay Rate 
DOE

Hours
Full Time/Permanent


*Must be US Citizen/Green Card Holder* 
*No 3rd Parties*


OVERVIEW:
Lead the way for the technical delivery of next generation loss prevention reporting software! The primary focus of the position will be to define the technical requirements, delivery, and support process for our direct client’s brand new product offering. A successful candidate is able to think innovatively and deliver effectively and efficiently. He/she will be responsible to own and oversee the plan to enable the Technical Operations groups to effectively and self-sufficiently implement, extend, upgrade, administer, and support the new solution. 
RESPONSIBILITIES:
· All aspects of technical installation methodologies and components
· Hardware and software requirements for all internal, hosted, and customer environments
· Identify areas for efficiency and accuracy improvements in the implementation process
· Process to administer and configure system
· Procedures to troubleshoot issues and bring them to resolution
· Technical support plans for all levels of issues including the escalation process
· Oversee internal and external technical training program
· Resources and experience required for technical delivery and support
· Coordination and communication between internal departments and external partner groups
· Other duties related to the achieving a successful product roll-out
· Provide significant contribution to all levels of the design and development of our direct clients products. 
· Provide significant input to functional requirements and evaluate design directions based on a fundamental understanding of products, customer requirements, and sound engineering principles. 
· May directly supervises employees. 
· Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. 
· Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
· Other duties may be assigned 
QUALIFICATIONS:
· Bachelors degree with two to five years related experience; or equivalent combination of education and experience. 
· Minimum of 4 years of related experience with technical application delivery, support, and administration
· Supervisory experience a plus
· Knowledge of retail systems, operations, and procedures a plus
· Extensive experience with analytical and business intelligence applications and platforms
· Excellent computer/systems background: PC Platforms, Operating Systems- Windows/Unix/Linux, RDBMS- SQL Server and Oracle, SQL, Kornshell scripting, system and network administration, and complex application installation and configuration
· Quick learner with the ability to multi-task and handle fast paced environment
· Good communication and presentation skills
· Ability to work independently without immediate direction as well as work well in group environment to lead others
· While performing the duties of this job, the employee is regularly required to sit and/or stand and may occasionally lift and/or move up to 10 pounds.

* A criminal background check and drug screen are required*

Job Title 

Applications Engineer- Java

Location 

Cleveland, Ohio

Pay Rate 

DOE

Hours

Full Time/Permanent

*Must be US Citizen/Green Card Holder* 

*No 3rd Parties*

OVERVIEW:

As a critical member of the Professional Services Team, the Application Engineer will participate in the technical design and development of new and existing applications. Using the understanding of the technologies, the Application Engineer will design and implement efficient and quality based application solutions that conform to customer requirements and our direct clients technical standards. This position will work with other members of the development and consulting teams to design develop and implement high-quality solutions for customers. The ideal candidate must possess the skills outlined below and be able to function in a team-oriented, multi-faceted environment.

RESPONSIBILITIES:

•             Work with Product Consultants, Technical Business Analysts and clients to understand functional requirements of projects.

•             Provide feedback on technical feasibility.

•             Develop new and/or modify existing programs to meet client’s business requirements.

•             Unit test application changes to ensure conformance to design specifications and software performance.

•             Work with clients and internal team members to provide technical support and consulting.

•             Work with Quality Assurance personnel to research and resolve software problems.

•             Implement technical designs in accordance with established programming and technical standards.

•             Work closely with Project Management, Quality Assurance and Documentation in the development process to bring projects to successful conclusion.

•             Perform work in a fee based environment according to budget and schedule parameters.

•             Other duties as assigned.

•             Domestic and international travel may be required.

QUALIFICATIONS:

•             Bachelors Degree or equivalent experience is required

•             2+ years experience in software development

•             Strong level of competence in one or more of the following technologies: Java, XML, XMLDOM, XPath, XSLT.

•             Working knowledge of the following preferred:

JBoss Web Services T-SQL HTML, DHTML CSS.

•             Previous experience with retail software applications preferred.

•             Strong analytical and communication skills.

•             The ability to work well in a team, in groups and interact with people from all disciplines.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and/or stand and may occasionally lift and/or move 20 pounds.

* A criminal background check and drug screen are required*

Job Title 

Project Implementation Manager-International

Location 

Cleveland, Ohio

Pay Rate 

DOE

Hours

Full Time/Permanent

*Must be US Citizen/Green Card Holder* 

*No 3rd Parties*

RESPONSIBILITIES:

A blend of delivery and client management skills are critical for this client-facing role. A background in value-selling to identify business needs coupled with the ability to develop customized solutions to solve client business problems is required. The management of long-term client relationships is essential. The Project Implementation Manager is responsible for the day to day management of services projects and the support of qualified sales opportunities. The Project Implementation Manager should have hands-on experience in managing various levels of complex projects in dynamic client environments. Project Implementation Managers are expected to have a good functional understanding of the design process and associated business and operational functions (i.e. Web Commerce, Point of Sale, Marketing, Merchandising, Manufacturing and Logistics). The Project Implementation Manager must have exemplary communication skills, be extremely responsive to issues and have the ability to gain the respect of the project team and motivate them through potentially difficult situations.

Lead engagement planning; develop and manage implementation plan for the client, ensuring timely completion and successful delivery according to client expectations and our direct clients goals. Assemble, guide and lead the Implementation project team responsible for one or more concurrent implementation projects. The Implementation team consists of Product Consultants, Application Engineers and QA Engineers and may include subcontractors. Manage workload and utilization of the team. Coordinate resources and processes to achieve engagement work plans. Manage client expectations; monitor and report project performance against milestones. Provide leadership to team members; elicit maximum quality, productivity and effectiveness from team members. Conduct engagement performance assessments. Manage project budgets. Communicate effectively with our client and client senior management, project team members, other staff, 3rd party consultants and client. Anticipate roadblocks, assess alternatives, and recommend solutions. Work with other Project Implementation Managers to share resources to meet services and utilization demands. Identify future license and services opportunities. Engage with Sales Department during sales process for new and existing accounts. Other duties as assigned.

QUALIFICATIONS:

Bachelors  Degree or equivalent combination of education and experience. US citizenship or green card is required, 2+ years project management experience in a software implementation environment. Skilled in  relationship development and management. Strong  presentation, written, oral and interpersonal skills. Experience in the retail, web commerce, or distribution industry preferred. Member of Project Management Institute, PMP certification preferred. Proficiency  with MS Project, PowerPoint and Visio. Up to 50% travel required. Must have a valid passport and can travel internationally.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and/or stand and may occasionally lift and/or move 20 pounds.

* A criminal background check and drug screen are required*

MULTIPLE OPENINGS!!

*MUST BE A US CITIZEN OR GREEN CARD HOLDER*

Job Title
Manual Jr. QA Analyst

Location
Cleveland, Ohio area

Duration
Full time

Pay Rate
DOE

Hours

40+ a week

Responsibilities:
The Test Analyst role is responsible for planning and conducting a wide range of quality control tests and analysis to ensure that all application products and services meet organizational standards and end-user requirements. Associates are expected to perform test planning, test design and test execution. With full competency, the Test Analyst formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, this person develops or modifies complex information systems including analysis of business and user needs, documenting requirements, and revising existing system log difficulties as necessary.

Analyzes and reviews requirements and technical work products
Defines and manages test plans, strategies, results reporting and metrics
Designs and executes test scenarios
Manages test data as input into test execution
Validates test results and records defects
Coordinates and plans test runs and calendars
Maps requirements to test assets and results
Research, prioritizes, defines and manages defect reporting and resolution
Executes release back-out plan testing
Validates that environment components are installed in the appropriate testing environment
Considers the business implications of the application of technology to the current business environment

Requirements:
Must have a minimum 3 years experience in QA

Must have solid knowledge and working experience of QA fundamentals
Must be a self starter and self-sufficient

Must have excellent communication skills

* A criminal background check and drug screen are required*

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